Blot out scam complaints in no time at all
If you own or operate an online business, it is important to know about Search Engine Protection. Search Engine Protection, or also known as Search Engine Image Protection (SEIP) combines both Search Engine Management (SEM) and PR management. Basically, SEIP is designed to protect and reserve a company or organization’s product or service.
Since many depend on online businesses today for income and have invested a great deal of money into the business, it is important to protect the company’s image. Most brand managers and marketers do not want any negative publicity that may affect the company’s image or reputation in any way. Business could easily be affected since the amount of online users and visitors shopping or surfing or researching the Web for a particular product or service to purchase or sign up for has greatly increased.
Some SEIP strategies include pushing negative feedback or comments up to ten pages down which prevents it from popping up in search results. Keep in mind though that it is not completely hidden. Believe it or not, there are some patient people out there who will read each and every review on a particular product. Although not completely fool proof, it certainly helps keep negative comments from appearing in the top search results.
Luckily there are some SEIP strategies and techniques to help protect your business’s name without seeking legal action or downright ignoring it. One of the most easiest strategies is pushing any undesired comments or feedback up to ten pages down. This prevents any negative feedback associated with keywords that pertain to your business in popping up in search engine results.
Another technique to consider is posting blogs or press releases. Blogging has become a new popular thing to do on the Internet. And there is a reason why. Blogging helps attract readers, thus attracting potential new business and increasing SEO.
Another effective technique is posting blogs or press releases related to your company’s product or service or the industry as a whole. Posting content on a regular basis will push down and outdate any previous bad press. Besides, blogging and posting content continuously will help keep your information relevant and fresh which will improve your image.
Another effective way to deal with negative or harmful feedback is to directly respond to these comments. This is called a counterattack. A well thought out and strategized counterattack will turn around the thought and put a positive spin on any negative feedback. It is also a good idea to do this in the case that any unwanted comments pop up in search engines, your counterattack will pop up as well. This way, readers are less likely to negatively judge your company. Especially if you took the time to address the concerns.
These are just a few new ways to deal with potentially damaging comments left by dissatisfied customers or competitors. It is important for brand managers and PR experts to monitor all press, good or bad, regularly so you can handle it effectively and professionally. It’s not worth risking your business’s image.